Privacy Policy
Crafts by Carly is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details and uploaded files (such as logos or artwork)
- Payment information (processed securely via third-party providers)
We may also automatically collect certain technical data such as:
Cookies and similar tracking technologies
- IP address
- Browser type
- Pages visited
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Comply with legal obligations
Payments
All payments are processed through secure third-party payment providers (such as Stripe or PayPal). We do not store or have access to your full payment details.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and support essential site functionality. You can control cookie preferences through your browser settings or our cookie consent banner.
Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted third parties necessary to operate our business, such as:
- Payment processors
- Shipping providers
- Email and website service providers
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.